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Accessibility for People with Disabilities

Progressive is committed to improving our website, services, and documents to make them more accessible to those with disabilities, including users of assistive technologies, such as a screen reader.

Our policy is to enhance communication with individuals with disabilities through the availability of Auxiliary Aids and Services. Those aids include, but are not limited to, alternate print documents in Braille, large print, or audio and alternate communication methods such as using 711 or video relay services.

Please refer to our Auxiliary Aids and Services Policy (PDF).

For help servicing your customers with disabilities, that may need alternate print and communication methods, please contact our team one of the following ways. We are happy to help.

Contact us online:

Complete our feedback form

OR

Email us

Contact us by mail:

Progressive Accessibility Team
6300 Wilson Mills Rd Box E4GC429
Mayfield Village, OH 44143

Contact us by phone:

Call us at 1-833-938-1702 (Managed Voicemail box)
E-mail: internet_help@progressiveagent.com
Phone: 1-800-695-4050
Hours of Operation: Monday - Friday, 8 am to 9 pm EST
Saturday 9 am to 5 pm EST

Or check out our Technical Documents, you can search them here.